Frequently asked
questions

Maxisnap is a screenshot, annotation, and screen-recording tool for Windows. It supports region and fullscreen capture, annotation with arrows, text, shapes, blur, and numbered pins, local save or clipboard copy, and optional Cloud sharing. Runtime resource use depends on the task and system; report reproducible problems through the support form.

Yes. Maxisnap has a free tier with region, full-screen, scrolling, and window capture plus the annotation tools. Local capture, recording, clipboard, and file saving require no account. A free account includes 500 lifetime image uploads and 100 MB of lifetime video sharing. Pro adds unlimited Cloud uploads and ad-free share pages. The one-time Studio add-on enables supported custom-server uploads.

Maxisnap is built exclusively for Windows. We support Windows 10 (version 1903 and later) and Windows 11. We focus solely on Windows so we can deliver the best possible experience on that platform, rather than spreading ourselves thin across multiple operating systems.

No. Maxisnap is an independent product and is not affiliated with, endorsed by, or connected to Monosnap. It was built as a focused Windows alternative to existing screenshot tools. You can read more on the comparison pages.

Maxisnap includes a comprehensive annotation toolkit: arrows and lines for pointing things out, text labels with customizable font size and color, rectangles and ellipses for highlighting areas, a freehand pen for quick marks, a highlight/marker tool for emphasizing text, a blur tool for hiding sensitive information, numbering stamps for step-by-step instructions, and a crop tool for trimming your captures. All tools support customizable colors and sizes.

Absolutely. The blur tool is built right into the annotation editor. Simply select the blur tool and drag over any sensitive content — passwords, emails, personal information, account numbers — and it will be pixelated before you save or share. The blur is applied destructively, meaning the original content cannot be recovered from the saved image.

Maxisnap supports clipboard copy, local PNG or JPG files, and built-in Cloud sharing. Pro adds unlimited Maxisnap Cloud uploads and related Cloud features. The separate one-time Studio add-on enables SFTP, FTP, S3-compatible, and HTTP destinations you configure.

Yes, with the one-time Studio add-on. Studio supports FTP, SFTP, S3-compatible, and HTTP destinations. Configure the destination and its public base URL in Settings; credentials remain subject to the storage provider and your organization's security policy.

Yes. Any screenshot or screen recording can be exported as a one-click AI-optimized copy — sized so it reads clearly for the model without wasting tokens on 4K resolution it downsamples anyway. Paste it, drag it into the terminal, or reference its file path in Claude Code, Codex CLI, or Gemini CLI. See screenshots for AI coding for the per-tool steps.

AI Mode is a one-click export that produces a right-sized copy of a capture. Images default to a 1600 px maximum width (configurable in Settings), and screen recordings export as a small AI-optimized MP4 — both engineered to upload fast and stay legible to AI tools.

We do not claim that any desktop application can never leak memory. Runtime memory varies with captures, recording, drivers, and system configuration. If usage grows unexpectedly, record the app version and reproduction steps and send them through the support form so the issue can be investigated.

Windows 10 (1903+) or Windows 11, 64-bit. The current installer is 109 MB. Runtime memory varies with captures, recording, and system configuration; we do not publish an unsupported universal RAM figure.

The current Windows installer is 109 MB. Allow additional disk space for installed files, temporary recording data, and captures you save; the amount depends on resolution, duration, and format.

Yes. Maxisnap fully supports multi-monitor setups. You can capture any individual monitor, a specific region spanning across monitors, or all monitors at once. The region selector overlay correctly spans your entire display arrangement, including mixed-DPI configurations where monitors have different scaling settings.

The free version includes everything most users need: region capture, full-screen capture, window capture, the complete annotation toolkit (arrows, text, shapes, blur, highlight, numbering), clipboard copy, local file save, and basic cloud upload for shareable links. There are no watermarks, no capture limits, and no trial period. See the full breakdown on our pricing page.

We do not currently offer a separate Pro trial, but the free version includes the capture, recording, and annotation workflow. Pro adds unlimited Maxisnap Cloud uploads, ad-free share pages, longer retention, private images, and per-image analytics. Studio is the separate one-time add-on for custom-server uploads.

You can upgrade directly within the Maxisnap application. Go to Settings, then select the "Upgrade to Pro" option. You can also start the upgrade process from our pricing page on the website. Payment is handled securely, and your Pro features activate immediately after purchase.